Terms & Conditions


The Terms & Conditions contained on this website has been prepared in accordance with the New Zealand Law for the supply of products and services in New Zealand Only.

“Scent Republic NZ Limited” also refers to but is not limited to “we”, “our”, “Scent Republic” and “www.scentrepublic.co.nz”, “E Commerce Services” also refers to but is not limited to “checkout”, “payment system(s)”, “Payment Method(s)” and “My Account”.

1. Terms of Use

1.1. By Subscribing to Scent Republic (Scent Republic NZ Limited) and/or purchasing products from Scent Republic NZ Limited using the web domain www.scentrepublic.co.nz you are agreeing to our terms and conditions.

2. Product Terms and Conditions

2.1. Scent Republic NZ Limited only uses genuine fragrances supplied to us from wholesalers who stocks genuine perfume and cologne.

2.2. Any harm and/or damages from the chemicals in the fragrances does not fall liable on Scent Republic NZ Limited, no liability or cost will be covered by Scent Republic NZ Limited and any of its shareholders, directors, employees and subsidiaries.

3. Refunds Policy

3.1. A refund will only be provided when it has been proven that there has been an overpayment to your debit/credit card. When applying for a refund you must provide us with proof of the overpayment. If your refund request is accepted, the refund will be transferred back to the originating credit card/debit card or held to your credit against future one off purchases or subscription. No cash refunds will be given

3.2. Scent Republic NZ Limited will not provide a refund for receiving the incorrect product, and/or faulty product and can refuse to replace an incorrect product and/or faulty/damaged product.

4. Privacy

4.1. You authorise Scent Republic NZ Limited to collect information about you (including information about transactions processed by you) through our website www.scentrepublic.co.nz. Any such information collected shall be treated in accordance with the Scent Republic NZ Limited Privacy Policy.

4.2. Scent Republic NZ Limited also use a payment gateway operated by Stripe and cloud based billing system operated by Chargebee (“third parties”). These third parties will also collect information about you (including information about transactions processed by you) through our website www.scentrepublic.co.nz. Data collected by these third parties will be stored and secured in accordance with the third parties terms and conditions/privacy policy. By agreeing to the terms and conditions through Scent Republic NZ Limited you are also agreeing to the terms and conditions/privacy policy of the third parties used by Scent Republic NZ Limited.

4.3 Your use of our Checkout and Payment System means that you agree to provide information through electronic means. This means you agree to provide any relevant information in the format and to the standards described for each transaction. It also means you agree and understand that the information will be retained in electronic form

5. Security

5.1. Our are Checkout and Payment System is provided through a secure website using SSL (secure socket layer) encryption. However, you acknowledge and agree that Internet transmissions are never entirely secure or private, and that any message or information you send to or through Scent Republic NZ Limited website www.scentrepublic.co.nz (including credit card/debit card or personal information) may be read or intercepted by others, even where a Website is stated as being secure. Neither Scent Republic NZ Limited or its related third parties shall have any liability for the interception or ‘hacking’ of data through www.scentrepublic.co.nz by unauthorised third parties

6. Pricing, Products and Delivery

6.1. The products available on the www.scentrepublic.co.nz, including any samples Scent Republic NZ Limited may provide to you, are for your personal use only. You may not sell or resell any products you purchase or otherwise receive from Scent Republic. Unless otherwise prescribed by law.

6.2. Scent Republic NZ Limited reserve the right to change or replace any products offered for sale on www.scentrepublic.co.nz, and the prices or descriptions of any products, at any time without any notice or liability to you or any other person.

6.3. Scent Republic NZ Limited reserve the right to limit quantities of products sold or made available for sale on the www.scentrepublic.co.nz and to decline any purchase.

6.4. The products available and received from/on www.scentrepublic.co.nz may differ from the actual products displayed on www.scentrepublic.co.nz.

6.5. Scent Republic NZ Limited may contact you directly to confirm your credit card details. All prices are in New Zealand dollars and are inclusive of GST if any (being tax levied in accordance with the Goods and Services Tax Act 1985 and includes tax levied in substitution for such tax). You will pay all other applicable taxes, import duties, levies or tariffs which may be payable (if any).

6.6. Scent Republic NZ Limited uses PBT COURIERS LTD and FASTWAY COURIERS LTD to deliver its products to the subscribers/purchasers. Once the product leaves Scent Republic NZ Limited premises the liability of the product is no longer on Scent Republic NZ Limited.

6.7. Scent Republic NZ Limited reserves the right to send product with or without “signature required” and do not need to disclose or provide the subscriber and or purchasers with further details and/or reasonings.

7. Limitation of Liability

7.1 Scent Republic NZ Limited accepts no liability or responsibility for the refusal or reversal of payments which are matters between you and your credit card/debit card provider.

7.2 Scent Republic NZ Limited cannot warrant that the E-Commerce Process, and/or your use of our E-Commerce Services will be faultless, immediate, continuous, and virus free, nor that information provided through the E-Commerce Process will be complete, accurate or up to date. Scent Republic NZ Limited will endeavour, however, to ensure the E-Commerce Services are available at all times, subject to maintenance.

7.3 Subject to any rights which you may have under the Consumer Guarantees Act 1993, except as expressly prohibited by law, in no event will Scent Republic NZ Limited be liable to you for any indirect, consequential, exemplary, incidental or punitive damages, including lost profits, and health damages even where Scent Republic NZ Limited has been advised of the possibility of such damages occurring. If, notwithstanding the foregoing, Scent Republic NZ Limited is found to be liable to you for any damage or loss which arises as a result of your use of the Website, Products or the E-Commerce Services, Scent Republic NZ Limited’s liability shall not exceed the dollar amount of the transaction which formed the basis of the damage or $50.00, whichever is the lesser. Otherwise, the Consumer Guarantees Act 1993 is excluded to the fullest extent permitted by law

8. Right to suspend, alter or cancel service

8.1 Scent Republic NZ Limited shall be entitled at any time without prior notice or any liability to you, to alter, cancel or suspend any or all E-Commerce Services temporarily or permanently and/or to substitute alternative services, which may or may not be interactive or transactional in nature.

9. Specific Service Terms and Conditions

9.1. You acknowledge that certain E-Commerce Services made available or offered by Scent Republic NZ Limited from time to time may be subject to specific additional terms and conditions. Access and use of E-Commerce Services shall be deemed to constitute acceptance of any such additional terms and conditions applicable to such service

10. Special Offers

10.1. From time to time Scent Republic may offer one off special discounts, promotions, deals and discount codes. Scent Republic is entitled to alter, change and cancel any special discounts, promotions, deals without notice or alter and change special discounts, promotions, deals without notice.

10.2. The following applies to all promotions, but if different from these terms, the Promotion details on www.scentrepublic.co.nz will control: (1) Dates of availability are assumed to be from 12:00:01 am NZT on the start date through 11:59:59 pm NZT on the end date. All times are New Zealand Time Zone. Daylight savings is in effect when applicable. (2) An eligible purchase must be completed on www.scentrepublic.co.nz during the dates of availability as specified. Purchases prior to or after the dates of availability are not eligible. (3) Promotions are only available while supplies last. A promotion may expire early due to limited quantities of product. (4) All requirements of the promotion as specified must be met to successfully redeem a promotion. This may include but is not limited to; purchasing a specific product, making a purchase for a specific dollar amount, being signed in as a registered member, or having specific information in your membership account. (5) A promotion may not be compatible or used with other promotions on the same order. (6) Promotional offer has no cash value and cannot be resold or transferred. (7) Scent Republic reserves the right to cancel, suspend or modify part or all of any promotional offer at any time without notice, for any reason in its sole discretion. (8) Scent Republic does not accept returns of any nature.

11. Subscription and Orders

11.1 The products and subscription available on the www.scentrepublic.co.nz can only be delivered in New Zealand. We do not deliver to any other country. Make sure to provide us with the correct delivery details and to update delivery information if you move.

1.2.(a) Subscription.(i) www.scentrepublic.co.nz may offer certain products or services that require you to purchase a subscription for a period of time as specified during purchase (collectively a “Subscription”). Your Subscription, which may start with a price promotion, will automatically continue on a Subscription-to-Subscription basis unless you cancel your Subscription or we terminate it. We reserve the right to revoke your subscription at any time as a result of a violation of these Terms or the privacy policy. Membership is void where prohibited by law. (ii) Scent Republic may offer special promotions with differing conditions and limitations. Any materially different terms from those described in the Terms of Use will be disclosed at sign-up or other communications made available to you.

11.3. Billing (i) Payment Methods. In connection with all orders or Subscriptions that you select to purchase you must provide us with a current, valid, accepted method of payment, which may change from time to time (“Payment Method”). All Subscription and purchases are subject to the Terms of Use and any additional terms and conditions, including any fees, imposed by your financial services provider as applicable. By providing your account information in connection with any Subscription or purchase you hereby authorize Scent Republic to debit the total cost of said Subscription and/or purchase and agree to be responsible for all associated charges, including any applicable taxes. Should charges for which you are responsible fail at the time payment is required, you will be responsible for all costs and fees associated with any and all efforts by Scent Republic, or otherwise in connection with Scent Republic’s efforts, to be paid such amounts due. You represent and warrant that all information you provide in connection with the purchase of a Subscription and/or purchase is true, accurate and complete. We reserve the right to offer Subscriptions for the durations and at the corresponding costs that we determine appropriate, in our sole discretion. (ii) Billing Cycle. The fee for one off purchases must be paid in a single up front payment while our tiered Subscriptions are payable on an installment basis (e.g. month-to-month). The one off purchase fee is paid in a single up front payment, the total Subscription fee is due and payable to Scent Republic immediately upon sale and your Payment Method will be automatically billed at that time. If the Subscription fee is paid on an installment basis, your Payment Method will automatically be billed at the beginning of each installment period as specified during check-out as well as the first-off payment to get the subscription set up. (iii) Automatic Renewal. In order to provide continuous service, Scent Republic automatically renews all Subscriptions on the date the Subscription expires. Such renewals will be for the same duration of the original subscription term and will be billed at then current rate of the applicable subscription and according to your original billing cycle method (i.e. month-to-month, single up front payment).By enrolling in a Subscription, you agree that your Subscription will be subject to the above described automatic renewals. You also agree that the amount billed may be different if your original Subscription was purchased using a promotional offer and you authorize us to charge your Payment Method for such varying amounts and any other charges that you may incur in connection with your use of the Subscription. Your Subscription will remain in effect and continue to renew automatically until it is cancelled. If you adjust the subscription frequency of your account, future billing cycles will be charged according to the latest subscription frequency selected. Your shipments will also follow this schedule.

11.4. Scent Republic reserves the right to alter, change and amend any discount code being offered and reserves the right to cancel, refuse or alter the value of any discount code at any time without notice.

11.5. Cancellation. IF YOU WISH TO CANCEL YOUR AUTOMATIC SUBSCRIPTION RENEWAL, YOU MAY DO SO BY visiting your My Account Settings Page and clicking on “Subscription” and then “Cancel Subscription” this will cancel your subscription immediately. Or by emailing us. Scent Republic will make reasonable efforts to process cancellation requests within seven business days from the receipt of the cancellation request.

11.6. You agree to receive reminder emails to review products purchased on Scent Republic NZ Limited’s store as part of your subscription or one-off order. The option to unsubscribe from these emails is made available to you with every reminder email.

12. Amendment

12.1. The Terms may be altered or reviewed by the Scent Republic NZ Limited, with or without notice. You should check and read these Terms carefully each time you use www.scentrepublic.co.nz and any third party or integrated payment systems that Scent Republic and www.scentrepublic.co.nz may use and offer.

13. Jurisdiction

13.1. These terms and conditions and the online services they cover are governed by New Zealand law. All transactions which occur through www.scentrepublic.co.nz occur in New Zealand or the jurisdiction in which the e-commerce payments through Stripe or any other thirda party payment system Scent Republic offers.

13.2. You agree to submit to the exclusive jurisdiction of the New Zealand Courts.